They were amazing! Super friendly and approachable. They didn’t make me feel stupid for not knowing a lot about cars and included me at every step of the process. They let me know the prices up front and I felt extremely comfortable asking questions and clarifying. I went in because there was a rattling noise that ended up just being the heating plate over my exhaust. It has rusted through the bolts and was resting on my exhaust. They fixed it for no extra cost and explained how it happened and the fix. They also got me in same day. Would 100% recommend them.